“We had a toilet emergency one morning. After unsuccessful plunging efforts, we called Intelligent Service – and within 20 minutes, they were at our house. They found that the sewer line from our house to the street had snapped. Within 2 hours they had a permit and a backhoe in our front yard, and started work. By 5:00pm, we had water! They were extremely sympathetic to our situation. They were careful not to track snow and mud into the house. They cleaned up the area both inside and outside. Have already recommended the company to the many neighbors.”
Those who attempted to bring plumbing indoors faced technical as well as attitudinal challenges. Decisions on how wastewater was removed required as much concern as those made to ensure an adequate water supply. But equally vexing was the prevailing miasma theory of disease, which held that illnesses stemmed from "bad air" that was readily identifiable by its offensive odor. This led to a distrust of early indoor plumbing that tended to leak and a deadly fear of the sewer gas that accompanied the leaks. It is no wonder then that many individuals maintained a strong belief that elimination was best taken care of out of doors.