Don R. is a “Superstar”! He quickly identified the outdated timer attached to our water that was malfunctioning, as it was making a very annoying grinding sound. He disconnected the timer and rerouted the power cable to the water heater. The problem was solved instantaneously. Moreover, Don had provided us with some useful information that we deemed valuable as well. Don, we truly appreciate your top notch service.P.S. You have restored peace back into my household.
My hot water heater ruptured at 2030 on a Tuesday and Justin along with Trey were at my house at 0830 the next morning. They were consummate professionals the entire time they were in my garage. They were courteous and polite and worked as hard as they could on a difficult removal and replacement. I can't thank them and Atomic Pluming enough. I'll call them for anything in the future and you should too!
CON'T FROM COMMENTS EARLIER. However, the installation took less than 3/4/ hour and was a basic regulator with no other function. Looking up the price afterwards, invoice did not list type or price, it appears that it would have cost me around $60 for the regulator and another $15 or so for the additional supplies necessary to install it and it was really a rather simple job with easy access. Given that, it seems that $300 for less that an hours worth of on site work, company says it does not include commute time in its prices, is a little high. While flat rate quotes are nice, they must take into consideration situations where the work load differs depending on the circumstances. Therefore, unless you are at the upper end of the harder work needed than the average job. it can be argued that my estimated price of $300 for labor was more than a little high. Maybe I am wrong since I have not used their services for years and am not knowledgeable of the costs of equipment and professional labor today.
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Bob Carter started as with plumbers Indianapolis and moved his family to Greenwood in the late 1960’s. He continued to do plumbing in Indianapolis and soon became a plumber in Greenwood as well. Fast forward to today… Carter’s My Plumber is a 3rd Generation, family-owned Plumbing business operating from Greenwood, and serving the Indianapolis metro area. Son, Jamie and Grandson, Kelson now run the family business.